Krisenkommunikation bei Datenleck nach Cyberangriff: Betroffene informieren und Risiken erklären

8min read Crisis Communication During Cyberattacks – Part 3 of 3: Data Breach After a Cyberattack: Crisis Communication and Notification of Affected Individuals

There is a point in a cyber crisis when the situation fundamentally changes: when it becomes clear that data has not only been encrypted, but has a...

Crisis communication
Crisis prevention

Krisenkommunikationsplan für Cyberangriff mit Masterstory, FAQ, Darksite und Ersatzkanälen

8min read Crisis Communication During Cyberattacks – Part 2 of 3: Crisis Communication Plan: From the Master Story to Ongoing Updates

A cyber crisis is not a single event, but a situation that unfolds over weeks. The crucial question, therefore, is not only what is said on the fir...

Crisis communication
Crisis prevention

Cyber Crisis Communication: Four Phases from Suspicion to Recovery

6min read Crisis Communication During Cyberattacks – Part 1 of 3: What Companies Need to Consider in the Four Phases

Cyberattacks are among the greatest risks of our time – for businesses, governments and society as a whole. The rapid development of AI is also ena...

Crisis communication
Crisis prevention

3min read Product Recall: Why Strong Crisis Prevention Starts Before the Real Test

A product recall is not just a quality issue – it is a public stress test for companies. The moment a recall becomes public, the dynamics change. I...

Crisis prevention
Crisis communication

Führungskommunikation - Erfolgsfaktor zeitgemäßer Change Kommunikation

5min read Change Communication – Resonance as a Key Success Factor in Modern Leadership

In many change and transformation projects, we observe a paradox: the need for communication, dialogue, and exchange is high, yet what is primarily...

Change Communication
Crisis resilience

Kommunikation als Vektor der Krisenresilienz

3min read Crisis resilience: EUI-ESM Conference on Crisis Communication

In November 2025, the European University Institute (EUI) and the European Stability Mechanism (ESM) hosted a joint Crisis Communication Conference...

Crisis resilience
Crisis communication

4min read Crisis Communication for Businesses: What Truly Counts Now

Whether it’s a cyber incident, a product recall, or legal disputes, communication is the decisive factor in determining how strongly a crisis affec...

Crisis communication
Crisis prevention

4min read Leading a Crisis – or Being Led? Why Crisis Communication Always Starts with Ourselves

Crises are the ultimate test for every leader and communication professional. As external turbulence increases, manuals, processes, and structures ...

Crisis prevention
krisen-resilienz

Mediale Skandalisierung verstehen - Krisen effektiv managen

3min read 6 Golden Rules for Successful Crisis Communication

Crises are not only threats – they are also opportunities. Those who are prepared can limit damage, strengthen stakeholder trust, and even emerge f...

Crisis communication
Crisis prevention

4min read Omnicrisis and the End of Conventional Crisis Logic

There was a time when crises occurred solely as isolated events: an accident, a product recall, an IT incident. The crisis manual would be consulte...

Crisis communication
Crisis prevention

Krisenprävention im Zeitalter der Omnikrise

4min read Crisis Prevention as a Cornerstone of Resilient Organizations

Crisis prevention is of central importance because it helps to identify potential hazards early and take action before critical situations escalate...

Crisis prevention
krisen-resilienz

2min read The Dynamics of Media Scandalization: At What Point Does a Crisis Escalate into a Scandal?

Not every crisis turns into a scandal – but certain factors significantly increase the risk. When does a problem become a crisis, and when does a c...

Crisis communication
Crisis prevention